Welcome to a new way of keeping track of your health status at Washington University Physicians.
What is the Washington University Follow My Health patient portal?
Our patient portal is a web-based pathway that gives existing patients access to a secure, convenient and free way to manage their personal health care information at Washington University School of Medicine.
Most but not all of the offices of Washington University physicians participate in the program.
What can it do for you?
You can use any computer to:
- View, track and update your medical record
- View your personal information
- Review past appointments
- Request new appointments
- Request prescription renewals
- View most of your test results
- Communicate securely with your doctor’s office(s)
- Pay your bill with a credit card
Is it secure?
The first priority is patient privacy and the safety of patient information. For that reason, each patient has to sign up in person at the physician’s office. If you attend more than one Washington University center, you only have to sign up once.
All records are stored on and transmitted via HIPAA-secure servers.
What if I have questions about the portal?
If you are a new user and have difficulties setting up your account, we have some help for you. For problems accessing various parts of the service before or after you are logged in, contact the Washington University Patient Portal Support Team at firstname.lastname@example.org or call (314) 273-0985.